"Pleasant, professional, knowledgeable, meticulous, cares about customers and really desires to do a good job and provide a service they can be proud of (integrity). My carpet was embarrassingly filthy - I was going to throw the carpet out (although its only 2 ½ years old) because no one could clean it. I had an event coming up an decided it couldn't get worse so I called you (Thank God) I swear, my friends think I got new carpet! We love the feel of carpet, but with FL sand and two big dogs - I was going to switch to laminate. Now I can keep my carpets because someone (you) can help me keep them looking and feeling brand new. Thrilled with your workmanship!"