A: If staining occurs, we do have special urine stain removers. Our trained technicians can advise you on the best way to handle your specific situation.
A: We first use a urine pre-treatment to neutralize and dissolve the urine salts making it easier to remove. Then a botanical disinfectant and a professional odor neutralizer is used to eliminate the odor. Urine is one of those stains that can become permanent due to several factors such as the age of the stain, the textile effected and the pet's diet. If it's possible to come out, our technicians have the knowledge and tools to get it out.
A: If the odor is severe, the padding beneath the carpet may need to be replaced and the sub floor treated. We also treat the face fibers as described above. If the urine is covering over half of the carpet, it may be more cost effective to replace the room of carpeting. We normally only recommend this procedure if the pet is no longer in the home.
A: Yes, normally. However, the chances are reduced if an improper spot removal solution has been applied to the stain before our arrival.
Also, some cat food has a red dye that permanently stains some nylon carpets. This dye is similar to the kool aid type of dye. If this occurs, we have a red dye removal system that can remove most cat vomit stains (a small extra fee applies).
A: First, we use our urine probe to determine exactly where the spot is. Next, we flood the area with a deodorizer mixture and allow the mixture to dwell. Last, we use our "water claw" spot lifter connected to our powerful truck-mounted extractor to pull the urine directly from the padding. This process eliminates 90% of all urine problems. If you have us do this process and the spot does return, we'll come back at no charge to attempt removal again (we can only guarantee no spots returning on urine if the claw process is performed).
A: Unfortunately there is no way to completely guarantee odors of any type. The reason is that the odor may not only be in the carpet. It may be under the padding on the cement or wood beneath the carpet. It may also be on the baseboards, drapes, walls, etc. Furthermore, one cleaning may not be sufficient to take care of a severe urine odor. Sometimes return trips are necessary.
If you are in need of our Pet Odor Removal from Carpeting, Oriental/Area Rugs or Upholstery in Bradenton or Sarasota, give us a call at 941-923-2498, or 941-739-8991.